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INFORMATION TECHNOLOGY DEPARTMENT
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HELP Desk, Chris Pitts x2200

Jeffrey Clemens, Director x7004

Brian Rooney, Technician x7006

Nathan Dedrick, Student Data Specialist x 3034

Email us at
helpdesk@rcscsd.org

 

 

 

Welcome New Teachers and Staff!

We're sure you have lots of questions and were here to help!

New Employee FAQ's

I've Got a Problem, How Do I Get Help?

We use a HELP Desk system. All problems should be called in, x2200, or Emailed to helpdesk. Your call will be entered into the system and prioritized. If the HELP Desk person can't solve it over the phone, a technician will be scheduled. We use several High School students as technicians after school. You may see them working on your equipment!

Where do I get an ID Card?

All ID cards are produced by the Technology Department at the Warehouse (Directly behind the High School Tennis Courts).  Call the HELP Desk at x2200 to set up an appointment. This ensure that someone will be available when you arrive.

How do I get an Account?

All Staff are automatically assigned an account when we receive the hiring notification from the Business Office. Normally, your User Name is your first initial followed by your last name. For Example, BIll Smith would be wsmith. The initial password will be set by the Technology Department. The system will ask you to change it during your first log in.

For more information, go to the Employee FAQ page.

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